The Toll Roads App Update Features More Ways to Pay Tolls
FOR IMMEDIATE RELEASE Lori Olin (949) 285.3856
The Toll Roads App Update
Features More Ways to Pay Tolls
Country's first app to sign up and manage an electronic toll account now allows customers to open new ExpressAccountTM or pay One-Time-TollTMon the 73, 133, 241 and 261 Toll Roads
IRVINE, Calif. -Feb. 3, 2014 - Operators of The Toll Roads (State Routes 73, 133, 241 and 261) have released version 2.0 of The Toll Roads app to make toll paying more convenient. This version's new functions will make driving The Toll Roads easier-even after cash toll collection is removed from Orange County's 51-mile toll road network in May 2014.
The Toll Roads app's latest update allows customers now to sign up for one of the three new ExpressAccount types introduced last month to give cash-paying customers more choices for how to pay tolls without stopping at toll booths and fumbling for change (see ExpressAccount options below).
The new One-Time-Toll payment option is designed for infrequent toll road drivers and visitors who may use The Toll Roads at their convenience and pay their tolls within 5 days after their trip by using the latest Toll Roads app or by visiting www.thetollroads.com to pay online-all without the need to establish an account.
The app is available for download by accessing the Apple App Store or Google Play Store from a device and, then, typing in "FasTrak" or "The Toll Roads" in the search function. After installation, customers may immediately access a current account, open a new account, pay a One-Time-Toll, view rates and toll locations.
"The Toll Roads continually seek ways to make our customers' experience fast, reliable and convenient," said Neil Peterson, CEO of the Transportation Corridor Agencies, which operates The Toll Roads. "This latest app upgrade is another innovative way to improve our customer service.
"The app allows users to sign up for FasTrak or an ExpressAccount or pay a toll using the One-Time-Toll options. Customers with a FasTrak or ExpressAccount may use the account management features of the app, including:
• View account balances
• Make payments
• Edit account information
• Add or remove vehicles, including rental and loaner vehicles
• Request additional FasTrak transponders
• Review recent activity.
TCA was the first toll road operator in the nation to offer an app for toll account management. Since its original release in May 2012, nearly 100,000 customers have downloaded a version of The Toll Roads app.
FasTrak customers don't need to make any changes with the removal of cash toll collection on The Toll Roads. FasTrak is still the preferred way to pay tolls electronically with the lowest tolls and ability to drive all tolled bridges, lanes and roads in California.
With the new, transponder-free ExpressAccounts, images of a vehicle's license plate taken on The Toll Roads are linked to an account and the appropriate toll is collected. ExpressAccounts can only be used on The Toll Roads (SRs 73, 133, 241 and 261) and the toll is on average 20 percent higher than the toll paid by a FasTrak customer.
When customers sign up for an ExpressAccount, they may choose one of three payment options:
• Prepaid - Customers open an account and prepay tolls, which are deducted from whenever they use The Toll Roads.
• Charge - At the end of each day that tolls are incurred, customers' tolls are charged to the credit card on file for those trips.
• Invoice - Customers are sent an invoice at the close of the month for tolls incurred that month; no need to use a credit card or link a bank account to your account. This account type includes an invoice fee.
The Transportation Corridor Agencies (TCA) are two joint powers authorities formed by the California legislature in 1986 to plan, finance, construct and operate Orange County's 67-mile public toll road system. Fifty-one miles of the system are complete, including the 73, 133, 241 and 261 Toll Roads. A quarter of a million people from all over Southern California use TCA's toll roads each day. Elected officials from surrounding cities and county supervisorial districts are appointed to serve on each agency's board of directors. Public oversight ensures that the interests of local communities and drivers are served and that TCA continues to meet the region's growing need for congestion-free transportation alternatives.
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